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We’re experiencing higher than usual volumes,  there may be a delay in handling your request. Our team are still available via Live Chat on our website and through your online account. We appreciate your understanding through this period.

If you had an online account with Vauxhall Finance a new Stellantis Financial Services online account has been created for you. To access or register for an online account please visit Managing your Account.

Your start of contract checklist

Congratulations on taking out a car finance contract with Stellantis Financial Services! We hope you enjoy your new vehicle.

Before you set off, we advise you complete the following checklist to avoid any future charges. When your contract comes to an end, you could incur extra costs for excess mileage or damage, or if certain items supplied with the car are missing.

On the day your car is collected, the agent will complete a condition report. It's important for you to be present, as you will be expected to read and sign the report.

To help you avoid additional charges, we've prepared this simple checklist of items you will be expected to return with the vehicle:

  • Master key and spare key
  • Fully complete service book (which must be stamped)
  • MOT certificate (all vehicles three years or older require at least two months cover or an abort charge of £180 may be levied)
  • Logbook (V5C document)

Remember, it's your contractual obligation to return these items with your car. We cannot accept them if they are returned after the vehicle.
 


 

Additional charges

Typical charges for missing items:

 Literature pack£25
 Service book£25
 Service history£200 (per service)
 Key£100
 Compressor (in place of spare wheel)£140
 Puncture repair kit£45
 V5C£100

 

Below is an example of the typical charges you could incur for damage. Find out more in our fair wear and tear article:

 Alloy wheel repair£65 (per alloy)
 Alloy wheel repair£16 (per trim)
 Valet for excessively soiled vehicles£50

7 day insurance

We offer 7 days of free Comprehensive Motor Insurance to all Stellantis Financial Services customers purchasing a new or used vehicle from our network of retailers. We’ve got you covered from the moment you leave the forecourt (subject to underwriting criteria).

Helping you find your dream car

The Stellantis family boasts a range of affordable ICE, HEV and PHEV vehicles. Browse our brands to explore our range of battery electric vehicles and to find out more about leasing your next hybrid.

Useful information

If you need advice, take a look through our FAQs and detailed guides such as finding out what a hybrid car is or how to charge an electric car.