Whistleblowing
If you are a customer of Stellantis Financial Services and wish to report any dissatisfaction or complaint, please visit: How do I make a complaint?
WHISTLEBLOWING FRAMEWORK
Stellantis Financial Services Limited treats the concerns of clients, suppliers, employees, shareholders and the wider community with the utmost importance. We are committed to listening, understanding and seeking to address concerns raised by our stakeholders in a fair and effective manner. This is why we have a strong process for handling concerns that are raised.
Below are some examples of potential issues that could be reported:
- Anti-competitive behaviour, such as oral or written agreements with other business parties to fix prices, exchange or leak of competitive or sensitive information
- Disclosure of confidential information
- Improper payments to third parties/public officials
- Gift or gratuity to business partners to obtain unfair advantage as well as receiving gifts from a supplier
- Unauthorised or improper use of the company's or a third party's intellectual property rights
- Theft and fraud
- Misuse of company resources
- Reporting of false claims to government agencies
- Vehicle safety, emissions and regulatory issues
- Environmental compliance issue
REPORTING
Stellantis Financial Services manages a whistleblowing system in compliance with the regulations, which allows you to make a written report or record a voice message.
VALUES
Our values represent what it means to be part of Stellantis Financial Services and what we place the greatest priorities on.
Everyone in Stellantis Financial Services is guided by these values in our day-to-day activities.
Upholding these values is essential for pursuing our strategy of transformation and growth while safeguarding the trust that customers, employees, shareholders and the wider community place in the company.
WHEN TO REPORT
When you have reason to believe that a violation of the law, or our values has been committed or in the event of a threat or harm to the public interest.
HOW TO REPORT
The whistleblowing framework is under the responsibility of the Compliance function. If you are an external third party, please call our hotline: 0800-0224118 or via our dedicated website:
- speakupfeedback (Access Code: 109374)
CAN I REMAIN ANONYMOUS?
Yes, your report may be anonymous. However, we recommend that you provide contact information to allow us to contact you.
WILL I RECEIVE ANY FEEDBACK ON MY REPORT?
An acknowledgement of receipt of the report will be sent to you. You will then be informed of the progress in the processing of your report and of the outcome of the investigation.
WILL CONFIDENTIALITY BE ENSURED?
Yes, we are trained in handling whistleblowing reports confidentially and we take appropriate steps to do so.