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We’re experiencing higher than usual volumes,  there may be a delay in handling your request. Our team are still available via Live Chat on our website and through your online account. We appreciate your understanding through this period.

Get in touch

Existing customers

We are experiencing higher than usual volumes, which may mean a slight delay in our response to you. 

The quickest way to contact us is through your online account. Please click here to log in or register. Once logged in, you can talk to our agents securely through live chat.

Alternatively, please select your reason for enquiry below so that we can assist you as quickly as possible.

Reason for enquiry
  • Financial difficulty
  • Extend your contract
  • Change direct debit details
  • Change of contact details
  • Change payment date
  • Make a payment
  • Early settlement request
  • General enquiry
  • Help to use my online account
  • Name change
  • Outstanding balance or account statement
  • Partial settlement
  • Refund request
  • View my documents
Stellantis Financial Services UK Ltd
61 London Road,
Redhill, Surrey,

Opening Hours

Phone lines 9am-1pm, 2pm-5pm
Live chat 9am-5pm

Our offices are closed on weekends and bank holidays.