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We’re experiencing higher than usual volumes,  there may be a delay in handling your request. Our team are still available via Live Chat on our website and through your online account. We appreciate your understanding through this period.

If you had an online account with Vauxhall Finance a new Stellantis Financial Services online account has been created for you. To access or register for an online account please visit Managing your Account.

Can I make a claim on my Financial Shortfall Insurance or Total Loss Cover policy?

If your TLC policy was taken out on or after the 1st January 2021, your policy will be with GardX. You can register your claim by contacting GardX on the following details:

Phone: 020 3325 4630

Email: support-stellantisfs@gardx.co.uk


If your Financial Shortfall Insurance (FSI) or Total Loss Cover (TLC) policy was taken out before the 1st January 2021, your policy will be with MAPFRE ABRAXAS. You can make a claim by contacting them on the details below:

Phone: 0330 400 1620

Email: claims@psafinance-insurance.co.uk

Web: http://claims.mapfre.co.uk