How long should I wait for a reply to a query?
We currently aim to deal with your request within 5-10 days working days.
However, if you require a faster response time, please use our live chat function to speak with one of our agents.
We’re experiencing higher than usual volumes, there may be a delay in handling your request. Our team are still available via Live Chat on our website and through your online account. We appreciate your understanding through this period.
If you had an online account with Vauxhall Finance a new Stellantis Financial Services online account has been created for you. To access or register for an online account please visit Managing your Account.