The loss of someone close to you can be difficult and we appreciate that dealing with financial matters can be both upsetting and stressful. If your loved one had an agreement with us, our Specialised Management Team are here to help. So that we can help you navigate the next steps, we’ll need the following information:
We currently aim to deal with your request within 5-10 days.
However, if you require a faster response time, please use our live chat function to speak with one of our agents.
Our teams are available:
Monday - Friday 9am - 5pm
You are also able to manage your agreement 24/7 through your online account.
We recognise that despite our best efforts things don’t always go smoothly. If you would like to make a complaint, please use our online form, by selecting the "Make a Complaint" option from the dropdown menu.
Alternatively you can contact us on the details below.
Customer Care Team
Stellantis Financial Services UK Ltd
61 London Road
Redhill, Surrey
RH1 1QA
Tel: 0345 313 3806
If you haven’t found the answer you’re looking for, the quickest way to get in touch with us is via live chat or our online contact form.
Simply select the relevant category and provide the required information.
