If you’re an Apple user, you may experience issues accessing our live chat if your device is running an older version of iOS. Live chat uses newer browser technologies that may not be supported on older operating systems.
For the best and most reliable experience, we recommend updating to the latest available iOS version for your device.
The loss of someone close to you can be difficult and we appreciate that dealing with financial matters can be both upsetting and stressful. If your loved one had an agreement with us, our Specialised Management Team are here to help. So that we can help you navigate the next steps, we’ll need the following information:
You may want to check if Stellantis Financial Services have a financial interest in a vehicle for any of the following reasons:
We currently aim to deal with your request within 5-10 days.
However, if you require a faster response time, please use our live chat function to speak with one of our agents.
Our teams are available:
Monday - Friday 9am - 5pm
You are also able to manage your agreement 24/7 through your online account.
Following the recent update of the motor finance commission redress scheme, please visit our dedicated page for motor finance commission updates and what it means for you.
If you haven’t found the answer you’re looking for, the quickest way to get in touch with us is via live chat or our online contact form.
Simply select the relevant category and provide the required information.
