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Important Information About the FCA’s Motor Finance Review
The Financial Conduct Authority (FCA) has confirmed that parts of its motor finance compensation scheme have paused while a legal challenge is considered. You can find further details about the scheme here: FCA confirms motor finance redress scheme | FCA. If you believe you may be affected, please visit our Motor Finance Commission Enquiry page for further details and guidance.

Can I change my payment date?

Yes, you can change your payment date via your online account.

We understand that our customers sometimes need to move their payments to a more convenient date. We are therefore happy to move your due date forward up to a maximum of 15 days from the original payment date at the start of the contract.

If you are having difficulty accessing your account, you can find supporting information in the ‘online account’ section of our FAQs.