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Important Information About the FCA’s Motor Finance Review
The Financial Conduct Authority (FCA) has confirmed that parts of its motor finance compensation scheme have paused while a legal challenge is considered. You can find further details about the scheme here: FCA confirms motor finance redress scheme | FCA. If you believe you may be affected, please visit our Motor Finance Commission Enquiry page for further details and guidance.

How do I register my account online?

You can register for an online account at any stage, providing that you have an active agreement with us. To do so click the ‘My Account’ button on the top right of our website and select 'Personal' or 'Business' on the right-hand side of the login screen.

To register successfully you will need to enter the following details:

  • Email address (this is where we'll send a validation email)
  • Agreement number (7 or 8 digit number found on your documentation)
  • Date of birth
  • Postcode (this must be the postcode associated with the agreement)
  • Vehicle registration (as per your agreement without spaces)

Once your registration is submitted we will send a validation message to the email provided. You'll need to follow the instructions within this email to log in. Should you not receive this within 15 minutes please check your spam/junk folder before attempting again.