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Why can’t I access live chat on my iPhone, iPad or Mac?

If you’re an Apple user, you may experience issues accessing our live chat if your device is running an older version of iOS. Live chat uses newer browser technologies that may not be supported on older operating systems.

Which iOS version do I need?

For the best and most reliable experience, we recommend updating to the latest available iOS version for your device.

Can I refinance my balloon payment on my PCP agreement?

Refinancing my balloon payment 

If you’re coming to the end of your Personal Contract Purchase (PCP) agreement with us and would like to keep your vehicle, you may be able to refinance your optional final payment (balloon payment). Your other options are to pay the lump sum off in full, part exchange or return the vehicle (subject to excess mileage and damage charges).  

Refinancing is a great option if you know you’d like to own your vehicle but not pay a lump sum. There are a few things to consider before requesting a quote:

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Talent Acquisition Specialist
Redhill / Cardiff (Hybrid)
Fixed Term

What is 3 Day Free Van Insurance?

3 Day Free Van Insurance is a short-term, comprehensive, van insurance policy designed to cover you for the first few days once you’ve collected your vehicle. This means you’ll be insured to drive your van home with the peace of mind that your vehicle is covered from handover. It’s a convenient way to get your new van on the road. 

What is Subscription Van Insurance?

Subscription Van Insurance provides protection for you and your van on a rolling monthly subscription. There’s no up-front deposit or interest charges, and you can cancel or make changes at any time, with just a few taps.

Whether you’re purchasing a new van or looking to renew your insurance, our Subscription Van Insurance covers our range of Stellantis vans, available for the following brands:

Motor Finance Commission Enquiry

Update following the FCA announcement  

On 07 October 2025, the Financial Conduct Authority (FCA) announced a proposed redress scheme relating to motor finance commissions between 2007 and 2024. Details of the announcement can be found on the FCA website.

The FCA are currently seeking feedback on complaint handling rules. 

A policy statement and final rules are planned to be published by the FCA early in 2026, with a redress scheme launching shortly after. 

What is Subscription Car Insurance?

Subscription Car Insurance provides protection for you and your vehicle on a rolling monthly subscription. There’s no up-front deposit or interest charges, and you can cancel or make changes at any time, with just a few taps.

Whether you’re purchasing a new vehicle or looking to renew your insurance, our Subscription Car Insurance covers our range of Stellantis vehicles, available for the following brands:

What is 5 Day Free Car Insurance?

5 Day Free Car Insurance is a short-term, comprehensive, car insurance policy designed to cover you for the first few days once you’ve collected your vehicle. This means you’ll be insured to drive your car home with the peace of mind that your vehicle is covered from handover. It’s a convenient way to get your new car on the road. 

     

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