Interior view of a Citroën hybrid vehicle

A Guide to Hybrid Cars

Our guide to hybrid cars and which one may be suitable for you.

Electric Cars 4 min read

Lady on a beach, standing to the rear of a Vauxhall Corsa with boot open

Car insurance advice for new drivers

A guide to help new drivers with their insurance, including ways of keeping the costs down.

Insurance 4 min read

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Couple opening the boot of a white Peugeot 508 SW

Financing a used car

Find out more about your options for financing a used car, along with details of where to buy an approved used vehicle.

Buying & Selling 3 min read

What is a hybrid car?

Your guide on how hybrid cars are fuel efficient and better for our environment.

Electric Cars 4 min read

Approved retailer technician changing tyre on a Citroën

Basic car maintenance tips

Useful information about car maintenance, including how often your car needs servicing.

Car Maintenance 4 min read

When does my car need a service?

Useful information on servicing your car.

Car Maintenance 6 min read

Do electric cars cost less to maintain?

The electric car market is growing but what costs are involved to maintain and electric car, learn more in this article.

Electric Cars 7 min read

Lady charging Vauxhall Astra in Electric Yellow

How to charge an electric car

Whether it’s at home, at work or on the road, knowing how to charge your electric car is easier than you think.

Electric Cars 5 min read

Interior view of a Peugeot hybrid vehicle

How are hybrid cars designed to be more efficient?

Find out how hybrid cars are more efficient than standard ICE vehicles.

Electric Cars 3 min read

What should I do if my contract is due to end?

If you are reaching the end of your contract and would like to extend it because you have re-ordered a new vehicle with Stellantis Financial Services and it is delayed, we may be able to offer you an extension.

If you would like to extend your contract, then you can ask us for a quote. Please remember that if you do extend the term of your agreement, you will pay more because the agreement is longer, and interest will be applied over a longer period.

My Peugeot Just Add Fuel or Citroën/DS SimplyDrive insurance expires before I can take delivery of my new car

Just Add Fuel & Citroën/DS SimplyDrive customers who are at the end of their contract, but cannot return their car or pick up a new one, can accept the motor insurance quote automatically issued by our provider. If the policy is cancelled within 12 months, you will not be charged a cancellation fee and will be issued with a pro rota refund. Our provider will also honour cover for any car out of MOT provided the car is roadworthy.

Can I make a claim on my Financial Shortfall Insurance or Total Loss Cover policy?

If your TLC policy was taken out on or after the 1^st January 2021, your policy will be with GardX. You can register your claim by contacting GardX on the following details:

Phone: 020 3325 4630

Email: support-stellantisfs@gardx.co.uk

If your Financial Shortfall Insurance (FSI) or Total Loss Cover (TLC) policy was taken out before the 1st January 2021, your policy will be with MAPFRE ABRAXAS. You can make a claim by contacting them on the details below:

How do I make a claim on my Cosmetic Repair Insurance?

If your Cosmetic Repair Insurance (CRI) policy was taken out on or after the 1st January 2021, you will need to get in contact with our new supplier GardX. You can register your claim by using the following contact information:

Who are GID?

If you have taken out a Contract Hire or Finance Lease agreement, you may receive a call from GID. They may contact you to discuss the Retailer experience and any asset protection you may have in place.

GID have been appointed by Stellantis Financial Services to contact our customers as part of our welcome process. They are a chosen business partner who provide financial services asset protection advice.

How do I view documents online?

To view your documents online, you will need to log in or register your online account and select 'My Documents' from your dashboard. All documents should be available to view or download.

You will receive a notification to let you know a new document is available to view. All documents should be available to view or download in PDF format.

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