How do I make a claim on my Cosmetic Repair Insurance?

If your Cosmetic Repair Insurance (CRI) policy was taken out on or after the 1st January 2021, you will need to get in contact with our new supplier GardX. You can register your claim by using the following contact information:

Who are GID?

If you have taken out a Contract Hire or Finance Lease agreement, you may receive a call from GID. They may contact you to discuss the Retailer experience and any asset protection you may have in place.

GID have been appointed by Stellantis Financial Services to contact our customers as part of our welcome process. They are a chosen business partner who provide financial services asset protection advice.

How do I view documents online?

To view your documents online, you will need to log in or register your online account and select 'My Documents' from your dashboard. All documents should be available to view or download.

You will receive a notification to let you know a new document is available to view. All documents should be available to view or download in PDF format.

Cookie Policy

A cookie is a small text file that is placed on your computer by your web browser. It captures information such as the areas of the website you have visited and the browser that you are using. 

At Stellantis Financial Services, we use cookies to help improve our website and your user experience. We use cookies for the purposes listed below, as necessary for website operation, for example to enable you to log in to your account or place an order:

How do I access invoices online?


We will no longer be sending paper copies of invoices to customers, following HM Revenue & Customs move to make tax digital.

Invoices can be viewed and downloaded in a PDF format via your online account. These will be available the day after payment has been collected from your bank and will remain within your account for 1 year for you to access at your convenience. If you have not yet created an account, you can find out how to do so here.

Opening hours

Our address

Telephone

Why do you require my vehicle registration number for parking?

We'll pass your vehicle registration number to the parking space owner to help them identify you when you arrive. Parking site enforcement will also receive you vehicle registration number to avoid a penalty charge notice being issued in error.

Your registration details are very important for our commercial parking sites that use an Automatic Number Plate Recognition system. Once you've provided your vehicle registration number the system will recognise your vehicle to allow entry.

Why can’t I log in to my account?

If you are experiencing issues logging in to your account, please use the forgotten password link. You'll need to enter the email address associated with the online account in addition to your agreement number.

You will then receive a temporary password within 15 minutes. Should you not receive this within 15 minutes please check your spam/junk folder before attempting again.

If you continue to have issues, please contact us via live chat so that we can assist you further.


 

 

How do I register my account online?

You can register for an online account at any stage, providing that you have an active agreement with us. To do so click the ‘My Account’ button on the top right of our website and select 'Personal' or 'Business' on the right-hand side of the login screen.

To register successfully you will need to enter the following details:

How do I request an early settlement figure/pay off my finance early?

If you would like to pay off your finance before your contracted end date you will need to request an early settlement figure from us, which can be done through your online account.

Subscribe to